The I was your customer workbook the survival kit for world-class customer delight Cheales, P. creator text sa Rivonia Waterman Publications 1994 monographic eng
print
23 p. : ill. Peter Cheales. Customer relations Customer services Customer relations Customer services 658.812 1874959188 (pbk) 9781874959182 (pbk) SZT 950420 20151023232233.0 ocm85986320