TY  - BOOK
AU  - Chapman,Gary
AU  - Thomas,Jennifer
TI  - Vyf tale van apologie
SN  - 9781770004580
U1  - 158.2 
PY  - 2008///
CY  - Vereeniging [Suid-Afrika]
PB  - Christelike Uitgewersmaatskappy
KW  - Apologizing
KW  - Interpersonal relations
KW  - fast
N1  - Originally published in United States by Northfield Publishing, Chicago withthe title: The five languages of apology
ER  -